Return an item

RETURNS - within 30 days of the delivery date

All Project purchases MUST RETURN COLLECTORS CASE AND CERTIFICATE OF AUTHENTICITY for a full refund. Projects returned without the collector's case and/or certificate of authenticity will only be partially refunded.


WARRANTY - Project Paddles - 1-Year Warranty Against Manufacturer Defects for Original Purchaser Only

1. You must upload an image that clearly shows the warranty issue
2. Non-warranty issues or images that are unclear will not be approved for warranty return.
3. We will either EXCHANGE your paddle or provide a GIFT CARD for approved warranty claims. We cannot send refunds for warranty claims as it is past the deadline for payment processors to initiate refunds.

Only Project Paddles have a 1-year warranty against manufacturer defects.

WHAT IS COVERED WITH OUR WARRANTY: anything visible from a picture or video that is a manufacturer defect.
* Handle breaks
* Loose edgeguard and cracking
* Face cracks
* End cap damage/loose

* Normal wear & tear, graphic wear/fade
* Rattling (doesn't affect performance)
* Abuse/neglect
* Damage caused by hits to the ground

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